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Elder
Care Services assist with obtaining
important documents for immigration,
food stamps, obtain official documents
such as birth certificates, driver's
licenses, and marriage/divorce documentation.
Elder Care
Services also offers guidance on hygiene
including hair care, tooth care, bathing,
etc.
Elder Care
Services welcomes donations to assist
with unexpected resident expenses
such as pet care, scooter batteries,
diabetes shoes, etc.
WPBHA seniors
remain living independently with a
good quality of life for as long as
possible, obtaining services such
as home healthcare, alcoholism treatment,
and more. |
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West Palm Beach
Housing Authority Honors Aging for
Positive Impact on Quality of Life
of Older Floridians |
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2009 Senior Quick Reference Guide
Call 2-1-1 Elder HelpLine for information,
referral, crisis intervention, and
community education 24 hours a day,
7 days a week. 2009
Senior Quick Reference Guide |
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Elder Care Services
The Elder Care
and Crisis Management department of
the West Palm Beach Housing Authority
currently serves 243 elderly residents
that are 62 years of age and older.
The department also provides crisis
intervention assistance to public
housing residents when necessary.
The WPBHA provides
these residents with a Ph.D. level
care manager so that medical, psychiatric,
social and other needs can be met.
The care manager works with an elder
care assistant as well. The two work
primarily in the field, not the office.
Below is an overview
of the work done by this department. |
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Mental Health
Consultations and Services
Educate residents
about mental health treatment
opportunities and mental health
issues. |
Communication
with Medical Professionals
Ensuring residents
obtain adequate treatment (mental
and physical), obtaining approval
for home nursing care, and obtaining
approval for home psychiatric
care |
Hurricane Preparation
Home visits to
ensure hurricane preparedness,
registration of special needs
seniors for special needs shelters |
Social
Security (SS) and Supplemental
Security (SSI)
Visits to SS office
with residents to sign them
up for SSI and increase benefit
amounts, online applications
for “extra help” with Medicare
D plans due to low income status |
Arts and Enrichment
Arrange outings
for residents to senior health
fairs, movies, and performances.
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Referrals For Residents
Of All Ages
Information and
referral for any number of issues
including food banks, grandparent
visitation issues, eviction
assistance, complicated immigration
issues, daycare, AIDS services
in the community, counseling,
exercise programs, nutrition,
etc. |
Adult Protective Services
(APS)
When vulnerable
adults are endangered or at
risk, and WPBHA interventions
are impossible or have proven
inadequate, the state is brought
in through APS reporting. |
Medicaid
Enroll residents
in Medicaid whenever possible,
educate residents about Medicaid
options including HMOs and Medipass,
educate residents about Medicaid,
assist residents in getting
Medicaid eyeglasses, and apply
for Medicaid Waiver for residents
so they can me in nursing home
diversion program (avoid nursing
homes as long as possible) |
Medicare
Enroll residents
in Medicare whenever possible,
educate residents about Medicare
options including HMOs and straight
Medicare, educate residents
and pharmacies regarding low-income
people and their Medicare-D
benefits, and educate residents
on Medicare issues. |
Community Relations
Elder services
makes an effort to maintain
good relationships with the
entire elder network in the
city, county and state. We are
constantly looking for innovative
ways to meet the needs of our
residents. |
Health Care District (HCD)
Screen residents
for Health Care District, Medicaid,
and other programs more efficiently. |
Consultations with PB County
Division of Senior Services
(DOSS)
Personal care,
homemaking, respite and other
services. |
Food Stamps
Assist residents
with activating food stamp (WBT)
cards, choosing PIN numbers,
replacing lost EBT cards, etc. |
Legal Matters (non immigration)
Arrange health
care surrogacies and powers
of attorney for residents/family
members when residents’ health
or capacity begins to decline.
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Transportation
Provide limited
transportation for residents
as well as apply for transportation
assistance for residents. |
Child Protective Services
(CPS)
Make reports when
a child has been harmed, neglected,
or is in danger. |
Immigration
Assist with renewing
of residency status and naturalization
applications. Bring in immigration
lawyer to speak to residents
annually, translate, and arrange/provide
transportation. |
Home Visits and Assessments
Evaluate condition
and living situation of residents,
review medication and medical
insurance needs with residents.
Assess social, psychosocial,
emotional needs of residents. |
Skilled Care
Make arrangements,
with family if it exists, for
nursing home care or hospitalization.
Make nursing home and hospital
visits as long as resident remains
on lease. |
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